Contact SmartKDP
Every message reaches a real person. We are a small team, which is why we publish target response times and try hard to meet them.
Support & billing
Questions about the product, your account, an invoice, or a refund. Start here if you are not sure where something belongs.
support@smartkdp.comWithin 1 business day
Privacy & data requests
Access, correction, export, or deletion of your personal data, and any question about how we handle it.
support@smartkdp.comWithin 30 days
Security reports
Report a vulnerability. We do not take legal action against good-faith research — see our Security page for the details.
support@smartkdp.comAcknowledged within 2 business days
Copyright & DMCA
Takedown notices and counter-notices. Our DMCA page lists the information a valid notice must contain.
support@smartkdp.comReviewed within a few business days
Legal
Trademark concerns, contractual questions, data processing agreements, and formal notices.
support@smartkdp.comWithin 1 business day
Business details
Md Shakil HossainKanthalBaria, Bansherbada - 6600, Ishurdi, Pabnaমসজিদের পাশে, কাঁঠালবাড়ীয়া, চর হলিমপুর, বাঁশের বাদা - ৬৬০০, ঈশ্বরদী, পাবনাGoverning law: Bangladesh
Before you email
A few answers are already written down:
- Refund Policy — how to get money back
- Security — how your data is held
- Legal Center — every policy in one list
SmartKDP is an independent tool and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. “Amazon”, “Kindle”, “Kindle Direct Publishing”, and “KDP” are trademarks of Amazon.com, Inc. or its affiliates.